For Customers

Quality Policy

Providing products that maximize customer satisfaction

１．Strengthen our relationship with customers by offering the world’s best products in terms of quality (Q), cost (C), and delivery (D).
２．Strive to continuously improve the effectiveness of our quality management system to meet customer requirements.

September 10, 1999
Shinichi Togami (President & CEO)
Togami Electric Mfg. Co., Ltd.

Quality Improvement Activities

The Togami Electric Group is involved in Quality Control (QC) activities to maintain and improve quality. As part of these efforts, an in-house QC competition is held every year with the goal of revitalizing quality improvement activities within each department of the company and its subsidiaries while sharing best practices horizontally. Presentations of quality improvement initiatives are provided below. Teams that achieve outstanding results participate in a QC competition held by the Union of Japanese Scientists and Engineers, where they compete and further strive to improve their level of quality. These activities promote interaction among people and technologies beyond specialized boundaries, creating opportunities to generate new ideas.

For Employees

A Comfortable Working Environment

Workstyle Reforms

Togami Electric implements the following initiatives to create a working environment in which every employee can work comfortably:

Improving Employee Engagement

Togami Electric is working to improve employee engagement through a range of different initiatives, including implementing workstyle reforms, use of fair evaluation systems, and active support for career development. An employment engagement survey was conducted in January 2025, and a diversity promotion project was launched on March 1, 2025. This survey and project will be used to strengthen understanding of management policies, verify and measure the effectiveness of HR initiatives, and resolve any highlighted issues. The purpose is to foster a corporate culture that promotes mutual understanding between management and employees.

Human Resource Development Initiatives

Human Resource Development Policy and In-house Environmental Improvement Policy

1. Human Resource Development Policy

Based on our corporate philosophy—Make the society, the Earth, and the future prosperous!—Togami Electric fully recognizes that we must continue to be a responsible member of society. This requires employees to possess both human qualities and practical skills. To achieve our corporate philosophy, we support our employees in developing five key abilities: the strength to act; the potential to grow; the freedom to be creative; the possession of fundamental knowledge; and the willingness to share. We believe these abilities help our employees develop strong independence.
Togami Electric's initiatives include training programs at appropriate and effective times, combining fundamental learning with practical experience to suit the areas of expertise of individual employees. Employees are also encouraged to be proactive in self-development to enhance their own value.

２．In-house Environmental Improvement Policy

Togami Electric strives to create an environment in which diversity is respected and employees can work with vitality. This promotes workstyles that provide an effective work-life balance ensuring both employees and the company can continue to grow together in step with changing times.

We are actively:
• Working to ensure employee safety and promote physical and mental health, creating an open and healthy working environment.
• Emphasizing work-life balance, improving working efficiency, and striving to establish a fair and comfortable working environment.
• Respecting and accepting employee diversity; providing equal opportunities to enable each employee to fully demonstrate their abilities.

Human Resource Development

１．On-the-job Training

Togami Electric believes that the foundations of effective employee development lie in appropriate placement based on an awareness of employee ability and planned, continuous, on-the-job training. This is intended to not only to confer knowledge and skills, but to also encourage personal development. Togami Electric creates skill maps to help employees visualize their individual skill levels so that they can approach their work with a sense of ownership and autonomy.

２．Training Programs (Off-the-job Training)

①Training by job grade
Various training programs are conducted by job grade to develop the skills required for career advancement. This is typically measured by the number of years since joining the company and/or the current position.
②External training
Short and long-term external seminars are used to supplement skills that need improvement.

３．Self-development Support Initiatives

Togami Electric has established the following self-development support initiatives to help employees improve their career potential:

①Correspondence Courses and E-learning
Short and long-term external seminars are used to supplement skills identified as lacking in skill maps created to suit age and grade.
②In-house study group support
Experienced technicians are certified as Meisters. Their role is to encourage skill development and to be a role model for other to strive for. In-house study groups are also held by these Meisters.
③Qualification Incentive Initiative
Self-development support initiatives are provided based on the belief that improving employee skills improves the company. Incentive grants are provided to employees who acquire specific public qualifications.

For the Local Community

Developing the Next Generation

Establishment of a Training Center and Participation in the National Skills Competition

The Training Center was established to improve skills, pass down technical expertise, and develop employee talent. Here, employees are selected as prefectural representatives to undergo daily training with the goal of achieving top rankings at the National Skills Competition held every November. The center also serves as a place where employees hoping to obtain national technical certifications can hone their skills and lay the foundations for career development.

Established in 1963, the National Skills Competition is a technical contest in which participants up to the age of 23 compete to win recognition as the best in Japan in their respective fields. Competitors train for two years and are then eligible to make two attempts. The competition features 42 categories, with more than 1,000 participants selected from all over the country. Togami Electric employees compete in the milling machine category.
Competition requires advanced skills—tasks for which even a deviation of one hundredth of a millimeter results in failure. Competitors must complete a designated task within five hours, making it a highly demanding competition that requires not just technical skill, but mental strength and concentration.

Sports Support

Support for Professional Sports

To boost local sports hand in hand with the community, Togami Electric has signed sponsorship agreements with a number of professional sports organizations based in Kyushu and Saga Prefecture with the aim of promoting the region's sports culture.
In addition to contributing to the community, We enrich the lives of our employees through free attendance at sporting events. In addition, sponsorship benefits provided by each team are actively shared with employees.

Sagantosu

Saga Ballooners

Kyuden Voltex

Overview of Club Activities

Togami Electric's club activities focus on track and field, baseball, and volleyball.

■ Track and Field Club Activities

The club participated in the New Year Ekiden relay race for the first time in 2019. In addition to involvement in competitions, the club promotes athletics in Saga Prefecture. For example, club members act as referees for local events and participate in athletics classes for children in Saga City.

■ Baseball Club Activities

The baseball club has competed in national tournaments and won prizes at the National Sports Festival. They are regularly involved in coaching primary school children. Baseball strengthens links with the community and contributes to local revitalization.

■ Volleyball Club Activities

The volleyball club first competed at the national tournament in 2007 and has since participated every year in national and regional tournaments. The club also coaches local students, helping to promote volleyball in the region.

Support for the Arts

Arts and culture represent the people, climate, history, and the nation. They are essential aspects of vibrant society that expresses and communicates the joys of life. By supporting the arts, we provide opportunities to experience these outstanding works.

■ Saga City Cultural Hall

Togami Electric is an official partner in supporting local culture, including cultural projects co-sponsored by the Saga City Cultural Promotion Foundation.

■ Event Support

Togami Electric has served as a special sponsor for various arts and culture events, including the Makoto Ogiso Exhibition held at the Saga Prefectural Art Museum in 2022.
• Makoto Ogiso Exhibition (2022)
• Kiyoshi Yamashita Exhibition (2024)
• Realism Painting Masters Exhibition (2025)

Local Community Engagement

Exhibition Booth at the Saga Monosugo Festa

Togami Electric has operated a booth at the annual Saga Monosugo Festa where visitors can make insects out of copper plates. Visitors from inside and outside the prefecture try their hand at making rhinoceros and stag beetles. Togami Electric is committed to promoting interactions with local communities.

Togami Fureai Festival

Togami Electric holds the Togami Fureai Festival on the company premises for employees, their families, and local residents. The festival includes live stage performances and lotteries, helping to reinforce connections between employees and the local community.

Social Contribution Activities

Togami Electric believes fulfilling social responsibilities and gaining the trust of the local community are essential to becoming a responsible company. As a first step, we’re involved in the following activities close to home:

Blood Donation

Togami Electric encourages employees to donate blood and organizes in-house blood donation drives twice a year. These efforts have earned the Special President’s Award for Corporate Merit from the Japanese Red Cross Society in 2017. We also received a letter of appreciation from the Japanese Red Cross Society in 2020 for our continuing support.

Zero Carbon City Sagashi Promotion Partner

On January 15, 2025, Togami Electric was certified as a Zero Carbon City Sagashi Promotion Partner by the city of Saga. The Zero Carbon City Sagashi Promotion Partner Program certifies businesses as partners supporting the city’s goal to achieve net zero CO2 emissions by 2050. We will continue to reduce CO2 emissions and work to make Saga a zero-carbon city.

Cleanup Activities Around Business Sites

Togami Electric participates in prefecture-wide community beautification activities during Environment Month, held every June. We’re also involved in regular cleanup activities in areas around our premises as part of the Refreshing My Town Saga. On August 31, 2024, we participated in the Saga City! Zero Trash Cleanup, ahead of the SAGA2024 National Sports and Para Sports Festival held in October 2024. We’re proud to have helped create a welcoming and clean environment for visitors to the festival.

Disaster Relief

Togami Electric collects donations and provides support for disaster relief and recovery in Japan and overseas.